Frequently Asked Questions
Everything you need to know about Tush.
Product
What is Tush?
Tush is a handheld shower head with two filters built into the handle: a vitamin C cartridge and an activated carbon fiber filter. It filters your shower water before it reaches your hair and skin.
What does the filter remove?
The vitamin C cartridge and carbon fiber filter work together to help reduce chlorine and other impurities commonly found in tap water.
Will I notice a difference?
Many people notice that their hair and skin feel softer after switching to filtered water. Results vary depending on your water and your routine.
Which colors are available?
Tush comes in three colors: Black, Pearl and Beige.
Does it reduce water pressure?
Tush is designed to keep a strong, even spray through its 392 micro holes. If your home already has very low water pressure, you may notice a slight difference.
Filters
How often should I replace the filters?
It depends on how often you shower and on your water quality. As a general guide, filters like these are usually replaced every 2–3 months.
How do I change the filter?
Unscrew the handle, take out the used cartridge and carbon filter, insert the new ones and screw the handle back on. It takes less than a minute.
Installation
Will Tush fit my shower?
Tush uses a standard ½″ connection, so it fits most handheld shower hoses in the US.
How do I install it?
Unscrew your old shower head from the hose, screw Tush on hand-tight and run the water for about 30 seconds. No tools needed.
Can I use the brush and sponge attachments?
Yes. The Foam and Brush attachments are included free with every Tush. Simply clip them onto the shower head when you want a richer lather or a gentle scrub.
Returns
What is your return policy?
You can return Tush within 30 days of delivery.
How do I start a return?
Send us a message through our Contact page with your order number and we’ll guide you through the next steps.